You can return goods providing that they are unused.  You must contact us on 0116 262 4983 or email before returning any items.

When you return an item to MCA Leicester, it is important to us that you return it unused in its original condition, with all tags attached and the item returned is protected on its journey back with the inner and outer box we used to send it to you.

Note: Please take your parcel to the nearest Post Office - Unfortunately we can’t accept liability for items lost on their way to us, so we recommend you send your parcel recorded delivery as ‘posting is not proof of receipt’.

For more information, please visit our dedicated Delivery & returns page.